USAA

Fuming, absolutely fuming with USAA right now!

This is what I just sent them!

“I am absolutely disgusted that my life insurance application was denied based on my VA medical history of Combat related PTSD and Depression. Wow, thanks USAA!!! I currently have a $100k policy with you guys.  Since we have bought our first home I wanted to make sure that I had sufficient coverage should anything ever happen to me. I applied for an additional $200k to cover the home in full. DENIED! So USAA is for the vets, for the soldiers blah blah blah. I voluntarily enlist, get sent over there to fight (more than once) and praise God, make it back in one piece. Get married, settle down, land an awesome Government job  and we buy our first home. Trying to get my thing in order, be a responsible husband and make sure my home and wife’s future is finally in tact, JUST IN CASE a worse case scenario happens and, you guys Deny me!!

Seriously guys?? Wasn’t asking for a policy that would lead to generations of wealthy babies. Just enough to cover the remaining mortgage on the house and a little bit left over for incidentals. We recently moved to Texas and I was forced to switch our car insurance, which I really hated doing/leaving you guys for that coverage.  However, since your Texas coverage doubled our monthly premiums from Massachusetts I was left with no choice but to find a cheaper option. Actually got slightly better coverage for our cars through Geico Insurance at the same price we had been paying. So it looks like Geico will be getting the rest of our business in the very near future.  Our home owners Insurance for starters and the rental property insurance too.

I am so disappointed with your company and will encourage other veterans to seek other finance options moving forward. How can a company that is specifically designed for Veterans and Soldiers refuse to cover a Vet with life insurance????
I have always been such an advocate for your company, yet that stops today.  You guys make me sick and I look forward to the day that I have no business with you at all.

Thanks for nothing!
Mike”

Too much? Too emotional? Either way, I cannot hide the anger inside right now. The denial letter literally said “due to your PTSD and depression”.   Am I blind and/or ignorant to the fact that potentially all Combat Infantrymen are refused life insurance from USAA?  That cant be possible right? Maybe it is and I am over reacting?

Suggestions, feedback, advice and comments all welcomed!

 

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